Category Archives: Innovation & Technology

IT Maturity Method Innovation and Technology Advancement discussion.

Vision at the Speed of Change

Exceptional Leadership

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One aspect of being a hero is exceptionality in an area of responsibility and bringing advances in that area to your community.

TopicHero methodically and continually brings information to employees in their area of responsibility, and also provides tools to help them intelligently share their reasoning about this information with others.

logoscreenTopicHero encapsulates several aspects of Collaborative Intelligence, which is where teams of users and computer tools intelligently collaborate on enterprise endeavors.

There is a wealth of knowledge and reasoning contained within web based tools such as browsers. TopicHero enables users to intelligently and effectively manage, share and collaboratively reason about this information. This includes information and reasoning contained within links/bookmarks, Search Engines, RSS/News Feeds, Chat, Notes, and Webpages.

TopicHero allows you to optimize your Enterprise Vision by enabling your team to persistently and consistently review, integrate and share the most recent developments in their areas of focus. In this way your enterprise can realize Vision at the Speed of Change. Don’t get stuck with annual Vision creation, which becomes half a year out of date on average. The TopicHero team provides services to help you integrate TopicHero into your Enterprise so that your Enterprise Vision consistently stays up to date.

The TopicHero team is committed to your success, and the growth of your enterprise team in the collaborative intelligence space. This commitment goes beyond just TopicHero.com and Vision Collaboration, TopicHero is part of a larger IT Maturity Method, where IT tools are used to mature enterprises across the board, which includes tools and training for: leadership, vendor integration, negotiation, enterprise media, creating learning organizations, and technology advancement.

The TopicHero team also provides consulting on other Collaborative Intelligence tools such as NuEngineer which provides a spectrum of Artificial Intelligence methods and software integration mechanisms.

Take this rare opportunity to be one of the first to leverage Collaborative Intelligence tools to evolve your enterprise into real-time vision. You can go to https://TopicHero.com to learn more and register for a personal or business account. You can also schedule an informational meeting at https://itmaturityinc.com/appointments.

URL’s: https://TopicHero.com, http://itmaturity.com
Email: info@itmaturity.com
Schedule a meeting: https://itmaturityinc.com/appointments
Phone: 866-614-6888

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#TopicHero #CollaborativeIntelligence #ITMaturity #ITMaturityMethod #VisionSpeed #NuEngineer #Leadership

Autonomous Kitchens on Youtube

In Newsletter #4 and Newsletter #29 we discussed how Autonomous Kitchens will use the same type of technology that Autonomous Vehicles are using, and that based on recent analysis, Autonomous Kitchens are computationally significantly less complex than Autonomous Vehicles. Because of this, Autonomous Kitchens are realizable with today’s technology.

The Autonomous Kitchen discussed in Newsletter #29 has been tuned into a video and is now available on Youtube.

IT Maturity provides training and consulting to help enterprises make dreams like the above happen.

Additionally, IT Maturity provides training and consulting in a comprehensive IT Maturity Methodology that can be used to mature enterprises so that they are methodically and continually prepared for Technology, Business, Vendor, and Leadership changes. This includes insights into many of the impending IT and automation changes that will dramatically alter tomorrow’s business world. Contact information for IT Maturity is given below.

You can purchase the Online Leadership Improvement course at http://itmaturity.com/Training/Online_Training/online_training.html and the book at Leadership Improvement: The IT Maturity Method by Justin Coven, Ph.D.

If you have questions, would like to discuss the material, want to network, want to take the full IT Maturity Method course (includes Business Enhancement, Technology Advancement, Vendor Integration, and Leadership), or want to schedule in-house training (Option 1: Full IT Maturity Method; Option2: Leadership and Innovation) please contact us via the below contact information:

Click Here to Schedule a Discussion

Email: info@itmaturity.com
Phone: 866-614-6888

Autonomous Kitchens are Realizable Within a Year or Two!

In Newsletter #4 we discussed how Autonomous Kitchens will use the same type of technology that Autonomous Vehicles are using. However, based on recent analysis, Autonomous Kitchens are computationally significantly less complex than Autonomous Vehicles. Because of this, Autonomous Kitchens are realizable with today’s technology. Thus, instead of having to wait five to ten years as with Autonomous Vehicles, Autonomous Kitchens are realizable within the normal appliance product development cycle of a year or two.

Click on the following to see an in depth presentation on how Autonomous Kitchens can be created.

Automated Kitchen Presentation

IT Maturity provides training and consulting to help enterprises make dreams like the above happen.

Additionally, IT Maturity provides training and consulting in a comprehensive IT Maturity Methodology that can be used to mature enterprises so that they are methodically and continually prepared for Technology, Business, Vendor, and Leadership changes. This includes insights into many of the impending IT and automation changes that will dramatically alter tomorrow’s business world. Contact information for IT Maturity is given below.

We’ve made the first half of the Online Leadership Improvement part of the IT Maturity Methodology free at http://itmaturity.com/Teaser. You can purchase the second half of the Online Leadership Improvement part of the course at http://itmaturity.com/Training/Online_Training/online_training.html and the book at Leadership Improvement: The IT Maturity Method by Justin Coven, Ph.D.

If you have questions, would like to discuss the material, want to network, want to take the full IT Maturity Method course (includes Business Enhancement, Technology Advancement, Vendor Integration, and Leadership), or want to schedule in-house training (Option 1: Full IT Maturity Method; Option2: Leadership and Innovation) please contact us via the below contact information:

Click Here to Schedule a Discussion

Email: info@itmaturity.com
Phone: 866-614-6888

Methodically Empower Your Team to Continuously Explore Advances in Their Areas of Responsibility!

Exceptional Leadership is the ability to Methodically and Continuously create heroes. IT Maturity specializes in the creation of IT tools to enable the methodical and continuous creation of heroes (i.e. exceptional leadership).

One aspect of being a hero is exceptionality in your area of specialty and bringing advances to your community in that specialty. Another aspect of being a hero is the usage of leadership and interpersonal skills to ensure that the advances you bring both are effectively implemented and bring benefit to your community.

As a leader how can you make sure that everyone on your team has tools to not only aid them, but also to encourage them and to foster their hero skills. In the IT Maturity Online Leadership Improvement course we discuss in depth how leadership skills can be fostered via IT tools throughout your organization. In this newsletter we briefly discuss how IT tools can be used to help your whole team be exceptional in their individual areas of specialty and also provide a link to a raw example.

What can IT provide to ensure each employee is abreast of the latest advances within their area of specialty on an ongoing basis? What can IT provide to ensure that employees are using that information to create advances within their enterprise environment.

Asking the question is almost akin to answering the question within IT, as IT can be used to create a great diversity of things. The problem has been that the right question has not been asked. This is where IT Maturity has a tremendous advantage over the competition and can bring that advantage to help you over your competition.

The current state of the art asks the question of how social media can be leveraged to help employees communicate. However, Employees communicate differently within an enterprise than they do in a social environment (as they should). “Enterprise media” should be used in place of social media within an enterprise environment. This means communication centered around areas of specialty and ensuring that excellence in those specialties is leveraged for the benefit of the enterprise.

IT tools should be built to bring information to employees on their specialty on a daily basis. This means that the corporate web portal displayed to each employee should carry specialty information on a role based basis.

To give a raw idea of how multiple tools can be brought to bare on a specific topic we invite you to try out the TopicHero.com search tool, which allows multiple search tools to be applied to a specific topic (i.e. patent, scholar, book, and other business oriented search tools).

TopicHero

IT Maturity can help you develop similar enterprise centric tools that integrate with both portal architecture, as well as other internal data and application sources. IT Maturity specializes in using enterprise architecture to implement IT tools that mature enterprises. IT tools cannot only provide information to employees, they can also track usage of that information, including associated tools that walk employees through the  process of bringing the advances they envision into realization within specific enterprise centric processes.

We’ve made the first half of the Online Leadership Improvement part of the IT Maturity Methodology free at http://itmaturity.com/Teaser. You can purchase the second half of the Online Leadership Improvement part of the course at http://itmaturity.com/Training/Online_Training/online_training.html and the book at Leadership Improvement: The IT Maturity Method by Justin Coven, Ph.D.IT Maturity provides training and consulting in a comprehensive IT Maturity Methodology that can be used to mature enterprises so that they are methodically and continually prepared for Technology, Business, Vendor, and Leadership changes. This includes insights into many of the impending IT and automation changes that will dramatically alter tomorrow’s business world. Contact information for IT Maturity is given below.

If you have questions, would like to discuss the material, want to network, want to take the full IT Maturity Method course (includes Business Enhancement, Technology Advancement, Vendor Integration, and Leadership), or want to schedule in-house training (Option 1: Full IT Maturity Method; Option2: Leadership and Innovation) please contact us via the below contact information:

Click Here to Schedule a Discussion

Email: info@itmaturity.com
Phone: 866-614-6888

“Driverless Cars” by Chunka Mui and Paul B. Carroll, a book review: Incremental Safety Pressures far Exceed any Google Car Advantage!

Driverless Cars: Trillions Are Up For Grabs

 

Having been introduced to autonomous vehicles over twenty-five years ago and been writing about trends in this field for the last three years, I have a very different and more grounded view of autonomous vehicles than the authors. You can find my view discussed in Leadership Improvement: The IT Maturity Method by Justin Coven, Ph.D. Chapter 17 (with additional information at itmaturity .comNewsletter #24).

 

I agree with the authors that autonomous vehicles are inevitable and are coming sooner than most think, even sooner than the authors imply. I disagree with the authors on how this will happen. In Newsletter #24 (mentioned above) I discuss the tremendous incremental safety improvement pressures forcing all vehicle manufactures to add more autonomous features every year and how this pressure will lead to fully autonomous vehicles in five years, plus or minus a year or two. Insurance providers are actually aiding these pressures for greater safety, which will in the mid-term drive them out of this business line.

The authors focus extensively on the Google Car and miss the boat with respect to the broader industry advance that is occurring. Yes Sebastian Thrun (now with Google), did an incredible job with a twelve man team in only one year of preparation, winning the 2005 DARPA challenge. He beat a much larger team (200 members) with more years of development. But let us not forget that a team from Louisiana (which had just been through a category five hurricane) was one of five teams that finished the course in 2005. The year before no team could even get 10% of the course finished. The moral being that the field is advancing across the board, and one team held up for a year is going to be passed by many teams in that year (see Leadership Improvement: The IT Maturity Method by Justin Coven, Ph.D. for more info).

Google is not in the vehicle manufacturing business, and most business will not rely upon single vendors for core capabilities. As getting into the vehicle manufacturing business is far more than a one year barrier, it is unlikely that Google will become a major player. Google’s (or any other autonomous player’s) opportunity (which at least publicly they appear to be oblivious too) is to leverage the technology being used for autonomous vehicles to enter other manufacturing arenas with much lower entry boundaries, but with potentially equivalent profit opportunities. In Leadership Improvement: The IT Maturity Method by Justin Coven, Ph.D. (and Newsletters #4 and #13) I discuss how the basic elements of autonomous vehicles (moderate sensors, communications, and actuators in tandem with emerging complex computation) can be used for other autonomous markets such as autonomous food production and preparation (i.e. smart kitchens and smart gardens). Where both markets have huge profit potential, little existing autonomous competition, and lower manufacturing entry barriers.

Most autonomous kitchen research is focused on inserting an android into the kitchen. Years ago futurists pictured android’s driving cars. Androids will no more be used in kitchens then they are in the autonomous vehicles that are evolving today.

On the positive side the authors provide some good statistics, as well a good list of businesses likely impacted. However, they seem to be constrained in some of their other projections to how the world currently works. While they recognize that vehicle size and shape will change they don’t make the next jump to transportation as service (see Newsletter #24).

IT Maturity provides training and consulting in a comprehensive IT Maturity Methodology that can be used to mature enterprises so that they are methodically and continually prepared for Technology, Business, Vendor, and Leadership changes. This includes insights into many of the impending IT and automation changes that will dramatically alter tomorrow’s business world. Contact information for IT Maturity is given below.

We’ve made the first half of the Online Leadership Improvement part of the IT Maturity Methodology free at http://itmaturity.com/Teaser. You can purchase the second half of the Online Leadership Improvement part of the course at http://itmaturity.com/Training/Online_Training/online_training.html and the book at Leadership Improvement: The IT Maturity Method€ by Justin Coven, Ph.D.

If you have questions, would like to discuss the material, want to network, want to take the full IT Maturity Method course (includes Business Enhancement, Technology Advancement, Vendor Integration, and Leadership), or want to schedule in-house training (Option 1: Full IT Maturity Method; Option2: Leadership and Innovation) please contact us via the below contact information:

Click Here to Schedule a Discussion

Email: info@itmaturity.com
Phone: 866-614-6888

Radio Interview: Internet Advisor (January 26, 2013, Dr. Coven is on at the 55 minute mark).

Internet Advisor

WJR, 760 AM, Detroit

Infotainment in Cars and the Future of Automobiles

http://internetadvisor.net/wp-content/uploads/2013/01/Justin-Coven.jpg

Dr. Justin Coven, CEO of IT Maturity and expert in Artificial Intelligence, shares with us the likely consequences of the quickly approaching commercialization of autonomous vehicles, which will be a transformation akin to the move from horses to cars of a century ago.

(Go to the 55 minute mark.)

Podcast website link.

Autonomous Cars are on the Roads now and Will hit the Market Around 2018! How Will This Affect Your Business (Part 3 – The Details)?

In IT Maturity Newsletters #2 and #12 we discussed the history and near future of Autonomous Vehicles and highlighted how the approaching change due to Autonomous Vehicles will be greater than that posed by the transformation from horses to cars.

In this newsletter we give a summarized history from previous newsletters, discuss what has happened in the last couple of years since the publishing of Newsletters #2 and #12, as well as provide a more detailed projection (educated guesses to make this real for the reader) of how this change will progress in the future on a year by year basis and the likely associated business impact.

Part I – Summarized History

  • In the late 1980’s autonomous vehicles were going hundreds of feet.
  • By 2003 they had reached thousands of feet (i.e. no giant steps in fifteen years).
  • A major advance occurred in 2004 and one vehicle went just under ten miles in a DARPA competition.
  • In the same DARPA competition one year later in 2005 another major advance occurred, five vehicles went a hundred plus miles.
  • In a follow up DARPA competition in 2007, there was another major advance -six vehicles went 55 miles in traffic in a simulated environment on a military base (sans traffic lights and pedestrians).
  • In 2008, GM (part of the 2007 winning team and in general a conservative company) predicted that autonomous vehicles would be on the market by 2018.
  • In 2010  – Google (which now employs the leader of the 2005 winning team) reported having traveled 140,000 miles on real roads with prototype autonomous vehicles.
  • By 2010 autonomous vehicle elements were in brakes (anti-lock), speed control (cruise control), and even parallel parking.

In 2013, we have the following additional advances:

  • In 2012, Google has stated that they are now at 250,000 miles.
  • Audi is publicizing prototypes that not only parallel park, but also travel down streets to find parking spots. The prototype also travels through parking lots looking for spots and self parks. In the demonstration the driver left the vehicle at the front of the parking lot and picked it up at the same location.
  • In Japan they already have vehicles on the market that will look for a parking spot in a lane and with the permission of the driver will self park.
  • Numerous manufacturers have vehicles on the market with “safety features” that will provide autonomous speed control (beyond cruise control) by automatically slowing down a vehicle if it is getting to close to another vehicle, as well as provide autonomous lane control in situations where a vehicle is veering out of a lane or trying to change into a lane that is already occupied.

Part II – Likely Timeline (in line with GM 2018 Prediction)

  • In 2014, look for vehicles being on the market the will do full street and lot parking. Just one step beyond what Japan is doing today, and inline with Audi’s prototype.
  • In 2014 also look for vehicles being able to do autonomous emergency stops in an ever broadening category of situations.
  • In 2015, look for vehicles to do lane switches autonomously upon the command of the driver. They will look for (and make) an opening and take it.
  • In 2015 also look for vehicles to autonomously control stops at stop signs and street lights as a safety feature.
  • In 2016 look for vehicles to do freeway exiting and entrances autonomously on command of a driver or due to a programmed navigation route. This will by necessity include freeway entrance lights and other freeway entrance and exit variations.
  • Autonomous emergency stops will cover almost the full gamut of situations by 2016.
  • By 2017, expect higher end vehicles on the market to do major street and residential road turns on driver command, as well as curvy road handling.
  • Also in 2017, look for autonomous emergency dodging to cover almost the full gamut of situations.
  • In 2018, expect autonomous vehicles to handle the full route, including dirt roads. The driver will actually be considered a liability as drivers have attention gaps, while autonomous systems (with redundancies and self-monitoring) behave monotonously the same all the time.
  • Fully autonomous trucks, off road vehicles, and boats should follow in 2019 and 2020.

California and Nevada already have laws permitting autonomous vehicles and numerous other states are looking to do the same (e.g. Michigan).

Part III – Services

In IT Maturity Newsletter #12 we discussed how the transportation market would evolve after the introduction of fully autonomous vehicles (ie. after 2018). Most vehicles and vehicle dimensions are for contingency uses. Vehicles have four, six, or more seats and trunks just in case. Similarly, vehicles are parked close by, just in case they need to be used. When vehicles no longer need drivers (where drivers can be seen as an extra cost) many aspects of our current model will quickly change. Those businesses at the forefront will be able to profit, while those caught unawares will loose.

What follows is a likely timeline of these changes:

  • In 2018, expect vehicles that can take your kids to school (with camera verification of their arrival), come back to take your significant other to their place of work, come back and take you to your destination, then go get your mother and take her to the doctor and to do some shopping, followed by collecting some rental fees by transporting a couple of riders (there are already web sites where you can rent out both your own vehicle or home for a limited period of time), and finally park itself on a residential street (for free) waiting for its next assignment.
  • Expect services to be available in 2018 that will manage your vehicle for you or that will provide vehicles to you on demand (within agreed upon time limits and vehicle characteristics). Logistics companies will thrive that are best able to project how many vehicles are needed in different locations at which times of day.
  • Two seat vehicles will become more dominant, as most transportation needs are for fewer passengers. Logistics services will be able to handle contingencies of additional passengers by self-delivering larger vehicles when necessary. Expect service contracts to include several vacation weeks with larger vacation vehicles as part of their standard packages.
  • By 2020 expect services that combine small electric powered vehicles with bus service to reduce costs (the viability and cost benefit of electric vehicles is much greater in small vehicles, buses, and trains than in sedan style vehicles). Riders will likely arrive at their destination more quickly via “door -to- small vehicle -to- bus -to- small vehicle -to- door”, than with “single vehicles traveling in non-multiple passenger lanes -to- parking -to- walking to destination”.
  • In 2020 look to see exotic variations being introduced including small electric vehicles attaching to larger charging vehicles that transport chains of the smaller vehicles via freeways, or rail tracks. The constraints of having a driver will dramatically alter transportation and its complete structure, similar to the introduction of horse-less carriages of a century ago. Some manufacturers are already working with chains of autonomous vehicles in Italy.
  • This transportation alteration will be integrated with an alteration of the nature of delivery. But we leave the discussion of delivery details to a following newsletter. In Newsletter #12 we provided a general outline.

Part IV – Loosers

Many readers not only want to know how this will impact them as consumers, but also how this will impact their businesses. As not everyone replaces their vehicle at the same time, the move to completely autonomous won’t happen all at once.

However, as there will be a significant cost incentive to move from supporting an self-owned vehicle infrastructure to a service model, the move will likely be accelerated beyond the normal vehicle renewal cycle. Likewise the move to driver-less commercial vehicles will be accelerated  due to cost savings.

Vehicle infrastructure costs include insurance, gas, time (both  for driving and maintaining vehicles), space (garages), vehicle cost, and vehicle maintenance. Services will undoubtedly far out optimize what individuals will be able to accomplish once the cost of having a driver is eliminated. This will be particularly true as right-sizing of transportation (vehicles that match who/what is being transported) becomes optimized. Right-sizing to electric will dramatically impact gas consumption.

What follows is a list of the most likely impacted businesses, followed by a spreadsheet of likely year by year changes. While even the starting statistics are open to significant interpretation this is an educated best guess. We use a higher than normal vehicle yearly change rate of 15-20% because of the above mentioned cost impacts.  For the final percentages of what will be left of the non-automated vehicle industry, think of what is left of the horse industry as the best analogy.

  • Look for 2018 to be the year that professional drivers (most are truck drivers) start being replaced.  This should approach 2 million jobs being lost a year as time progresses.
  • The automobile industry is a $180 billion business with a quarter million employees.
  • Vehicle Law enforcement includes about 350,000 employees. Lawyers, court personnel, prisons will likely also be impacted as DWI’s will disappear.
  • The health industry will also be impacted as there are about 400,000 vehicle accident patients in the US per year.
  • The collision repair industry will almost disappear at the end of the transition.
  • Dealers will also likely disappear and be replaced by services. While parking lots will be needed to store vehicles at night, they will likely be distributed and may use the parking lots of other businesses on a fee basis.
  • As right-sizing of vehicles will lead to more electric vehicles, look for the gas business to decline.

Should people be investing in new vehicles now, even though that investment will take a significant dip when the transition to services is started in 2018. The answer is yes, the change is still to far away.  But expect a small dip in vehicle sales to start in 2016, when leases will become more popular due to the impending change. This will be offset by a skyrocketing growth of service vehicle sales in the following years. Manufacturers will likely do extremely well during the transition years.

Conservative companies are likely to fail in high numbers and quickly, as they will be unaware of the impending changes. Too liberal companies are likely to similarly fail, as they will be too far ahead of the curve.

Investing in infrastructure in an old way of doing things is like flushing money down the drain. Companies unaware of the impending changes will likely invest in infrastructure that will soon become useless. This includes investing in products and research that will become valueless due the approaching revolution in automation. Take for example a vehicle part supplier who is only looking at developing parts that fit today’s traditional sedan. As services and right-sized electric vehicles take over, if the supplier only has parts that fit the disappearing sedan, the suppliers business is likely to fail. The converse is true for suppliers that prepare for the impending change. IT Maturity provides services to help businesses prepare for and take advantages of change in IT and automation.

Part V – Winners

Who will the winners be? The first criteria, is that they prepare and take action (i.e. work with consultants such as IT Maturity).

Even some of the big losers in the above lists can profit by diversifying and preparing for the coming transformation. For example dealers can move into the logistics/service business as they already have fleets of vehicles, space, and vehicle maintenance business elements.

  • Service companies will be the biggest winners. This will include a diverse group of consortiums still to form, with logistics, sales, automation, and maintenance expertise.
  • Bus and train industries will likely boom (including associated manufacturing) due to the greater ease they will have in integrating with automated vehicles (compared to the difficult integration they have today with driven vehicles).
  • The electric vehicle industry will boom, as the viability and cost benefit of electric vehicles is much greater in small vehicles, buses, and trains (compared to sedan sized vehicles). Assuming no new energy forms become available that have even lower costs.
  • Manufacturers and suppliers in line with the change in size and type of vehicles will become dominant.
  • Home remodeling will boom as garages will become a part of the home as opposed to vehicle storage locations.
  • Consumers will benefit dramatically in both money and time savings.
  • The community at large will benefit, as city, state, and national transportation budgets will be reduced.

If you are oblivious to changes occurring in your business environment, its like treating your investments like a casino. As significant impact from autonomous vehicles is likely to start happening around 2017-2018, and major product line lead time is 3-5 years, companies should start planning in the 2013-2014 time frame.

IT Maturity provides training and consulting in a comprehensive IT Maturity Methodology that can be used to mature enterprises so that they are methodically and continually prepared for Technology, Business, Vendor, and Leadership changes. This includes insights into many of the impending IT and automation changes that will dramatically alter tomorrow’s business world. Contact information for IT Maturity is given below.

We’ve made the first half of the Online Leadership Improvement part of the IT Maturity Methodology free at http://itmaturity.com/Teaser. You can purchase the second half of the Online Leadership Improvement part of the course at http://itmaturity.com/Training/Online_Training/online_training.html and the book at Leadership Improvement: The IT Maturity Method€ by Justin Coven, Ph.D.

If you have questions, would like to discuss the material, want to network, want to take the full IT Maturity Method course (includes Business Enhancement, Technology Advancement, Vendor Integration, and Leadership), or want to schedule in-house training (Option 1: Full IT Maturity Method; Option2: Leadership and Innovation) please contact us via the below contact information:

Click Here to Schedule a Discussion

Email: info@itmaturity.com
Phone: 866-614-6888

IT Will Introduce Innovations Across a Broad Set of Endeavors!

In this Newsletter we briefly discuss other innovations that are likely to appear in the near to mid-term.

Smart Restaurants

Look to see communications, and emerging complex computation to transform restaurant wait staff into concierge. Imagine the following advances:

  • Menus displayed on screens, ubiquitously anywhere from the web or at numerous stations in the restaurant including at the table.
  • Orders taken via any type of computer input or via operators.
  • Menus crafted based on customer information such as dietary needs and common preparation preferences.
  • Orders delivered via automated delivery carts.
  • Entertainment and social meet-ups coordinated via websites and pre-programmed preferences.
  • Concierge staff roaming the restaurant making sure customer experience is pristine.

Imagine being in a foreign city on business and a menu of food, entertainment, and meet-up combinations are provided to you based on your preferences. When you arrive at your venue of choice your beverages and appetizers are ready in a location where people of similar interests are ready to socialize with you. Later both entertainment and food appear to further enhance your experience.

Voice Operating Systems

Look to see screens, keyboards, microphones, speakers, mice, touchscreens, gesture, and other devices to become un-tethered from desktops and laptops. The devices are what users interface with. The current packaging of desktops and laptops will likely erode dramatically.  Tablets and smartphones are quickly replacing them.  However, even these packagings are likely to be temporary. Only the interfaces are critical.

Whether in a vehicle, walking, at home, or at work, devices will be able to interact with users. Devices will provide medium of choice, whether the medium is a movie, album, photos, shared desktop, conference, class, or other. As users move the medium will be able to move with them to other devices.

Voice inputs are likely to become more dominant. Thus, the term Voice Operating System. While many tasks can be handled via automation, look to see concierge services expand. When users interact with Voice Operating Systems, they will have the option to contact a concierge for further assistance.  We already see this today in vehicle, security, and health services. Look to see this expand to the home, smartphones, as well as to general and specific help desks.

Smart Travel

There are many websites that help users optimize specific trips. As the two most critical factors of negotiation are time and options (this is discussed in detail in ITMM Vendor Integration training), look to see these types of sites become significantly smarter.

Users will be able to enter multiple destination preferences along with traveler options for when they can travel. Sites will be able to notify uses when optimum matches become available. No longer will users need to do all of the detailed leg work and manage every aspect of their travel, intelligent agents will be able to do most of the grunt work.

Smart Activities

There are many disparate sites that provide information on what movies, television programs, sporting events, entertainment, classes, and other events are occurring. As these sites become more intelligent and comprehensive, users will have significantly greater knowledge of what activities are available to them at any given time and location. Sites are starting to appear that allow users to even create events.

This will significantly promote socialization and entertainment markets.

Smart Security

Specialized devices exist for in-home and in-vehicle safety and security.  Look for these systems to expand. In home security systems will start taking on some of the concierge activities that some vehicle security systems currently have.

Smartphones will likely be similarly enhanced. Cameras, sirens, 911 connections, and intelligent software with attacker detection, will be integrated and available when traversing dangerous areas.

Smart Rentals

As mentioned earlier in the text, there are websites where users can rent out their own homes for a few days, just like a hotel. Look to see this expand with property owners with vacant space jumping into the fray.

As with any growing business activity, services will appear to further foster growth. Services to provide cleaning, toiletries, bedding, and even hotel type furniture will become available. This will reduce the effort needed in managing this type of short term rental. Banks with vacant properties may also enter the fray.

This will likely help to optimize housing space utilization across the community.

Automated Education

Home schooling is steadily growing. Some school districts are starting to encompass this option to boost enrollment. Automated classes are becoming more and more prevalent.  If you can have a team of master teachers craft an interactive class that charts student progress and adapts to student needs, the need for direct teacher-student interaction will shrink.

Our current system of public schools is actually very new and novel from a human history perspective. Look to see education become significantly more automated and directed at individual needs as opposed to forcing all students to progress at the same speed with the same timing.

Public schooling will not disappear, but it will become very different, with only the activities that need significant supervision and interaction being retained.  Costs should significantly reduce as the need for identical lectures being done by hundreds of thousands of teachers in different locations being eliminated.

Smart Finance

New investment programs available to the general public are popping up every day with greater amounts of intelligence. Users are regularly able to run simulations in real time. These programs will evolve to enabling users to run significantly more complex simulations based on historical data, interpretation of news, actions of major stock holders and other advanced features.

Further, these intelligent investment systems will become smarter than the best chess playing programs of today. They likely will even include fraud detection with automatic legal document creation for cases against investment fraud perpetrators. Additionally, smart education systems will be included in these packages to better assure success of private investor.

The gap between the average professional investment firm and the average private investor will likely shrink dramatically. Financial market games that have been played for centuries will likely disappear.

Look to see the structure of this market to have a significant reshuffling as the general population starts having intelligent financial management served to it on a silver platter.

Smart Entertainment

Newspaper and even television markets are shrinking. Information technology is changing how entertainment is served on a continual basis. Not only does the consumer have a multitude of new distribution channels for information and entertainment consumption, but new production and funding options are also appearing.

There are websites now available where consumers can contribute funds to new medium production. This is part of a more general trend where Information Technology is facilitating the change of markets from push to pull. Consumers will be able to pull for the production of content they are interested. This has the potential to spread to other markets such as fashion and manufacturing.

There are many sites offering a multitude of contract services such as book editing and publishing. Look to see this only increase. Middlemen in a multitude of fields will likely see their share of the market drop if not completely disappear.

Imagine a new musician producing an album via an integrated site that connects investors, contractors, distribution channels all based an a cappella recording.

In the morning the performance is recorded, it gains significant interest by the evening, via social media sharing sites and associated media funding sites, that a go decision is made. Contractors are lined up for supporting music, video, studio, artwork, and editing services, mostly to be done via online collaboration. Distribution channels and performance venues are likewise set up via online sites with a consumer pull focus.

While there are no popular websites that currently integrate all of this, there are many websites that cover most of the components. Look to ‘Executive Producer’ contracting websites to become available where experts are available to help put the whole package together elegantly.

Smart Legal

While most of the current impact of Information Technology on the legal profession is based around administrative activities, look to see this change dramatically in coming years.

As with leadership, the most dramatic changes will not be due to the creation of intelligent legal software but more on how IT can be integrated into legal activities to make the legal process more effective.

As with any business, the question must be asked on what value lawyers provide. The term “Legal Services’ makes it obvious that a service is provided, not a product. What is the purpose of this service? From the perspective of the IT Maturity Method legal services are primarily Integration services . Within the business environment, legal services facilitate how the business integrates with vendors, partners, distributors, employees, consumers, and the government.

While legal services are currently often focused on technicalities and associated machinations.  Information Technology can help reorient this to a facilitation based focused. It is of far greater value for businesses to seamlessly connect with their many varied integrations than to be mired in minor (or major) technical disagreements. This is discussed in greater detail in ITMM Vendor Integration training.

As mentioned earlier the legal profession will be dramatically impacted by other forms of automation such as autonomous vehicles. As vehicular accidents and traffic oriented arrests disappear, all associated legal services and jobs will likewise disappear.

Legal software available to the public will likewise mature and further erode the size of the legal profession. Software for divorces and estate management will similarly start focusing more on the service of facilitating transitions as opposed to disagreement technical details.

Smart Government

It is obvious from earlier discussions of autonomous vehicles that government will be dramatically impacted. With the disappearance of all police, court, parole, and prison management associated with vehicular accidents and arrests government will shrink dramatically. Further dramatic shrinkage will occur due to education automation. ‘Integration facilitation’ supplanting ‘fighting over legal technicalities’ will also impact government, as will smart security systems.

Information Technology is already dramatically impacting government through the facilitation of administrative services. This includes the emergence of sharing of services between different governments. This trend will continue in ways that are non-obvious. As software becomes smarter, helps integrate move individuals and associated activities, and better educates the general public, the concept of government will transform in a fashion similar to the transformation of leadership and the legal profession discussed above.

The transformation will likely start small and snowball to the large very quickly. Smaller cooperatives, associations, and local governments will start using more and more intelligent management, citizen education, citizen participation, and fraud detection software. This will expand quickly to larger governments.

While it is true that this transformation is currently happening piece by piece across the board, the question is of conceptual complexity. Smaller organizations are less complex and are more tractable to earlier change.

As government becomes less susceptible to fraud and manipulation, management will become more and more based on return to the community. For example, prison wardens will likely be rewarded not by the size of their prisons, but instead on the amount of reduction of recidivism. For, the return (service) to the community is the safety being provided.

Smart Home

Automated Kitchens and gardens will not be the only parts of the home transformed by automation. As mentioned earlier, autonomous vehicles, and Voice Operating Systems will also affect typical home layout.

Further, home transformations will occur as programmable thermostats evolve to smart home energy and security management. Sensors, actuators, and communication will be added to blinds, curtains, vents, lighting, windows, locks, cameras, and water heaters to optimize home environmental control, energy consumption, and security.

Additionally, intelligent integrated energy websites will mature to allow users to choose energy systems to optimize their energy usage, whether the optimum choice is traditional or alternative.

Smart Health

As with leadership, legal, and government, as IT matures the health market will likewise experience a major transformation. We already see the analysis of diagnostic data being off-shored or handed off to intelligent systems.

However, the biggest transformation will occur because of the conceptual transformation to a more integrated and service oriented view of health providers.

Currently we see sites that evaluate doctors and other individual providers. Look to see this expand to insurance providers and other integrated health systems. Look to them being evaluated based upon final results such survivability and general health as opposed to being evaluated based upon technical details.

With this transformation health/insurance systems that are balanced across nutrition-diet, exercise -lifestyle, allopathic medicine, and alternative medicine, to obtain best results will likely thrive. It is very possible that as opposed to paying for gym membership, health/insurance system subscribers will gain credits for every gym visit.

Smart Personal Care

Technological tools in the personal care market have been around for many decades. These tools exist in both the home and in personal care centers such as hair dressers and tanning salons. Look for these tools to become more intelligent.

Units in Hair Salons will likely emerge to wash hair, massage heads, and trim shorter hair. These units will likely migrate to in home use. Additionally, other in-home massage and personal care devices will become smarter and more prevalent.

Smart Communication

While much of the major transformation to occur with respect to communications will be due to telecommunications technological advances, Information Technology will play a significant part in this transformation.

Wireless devices are becoming more and more capable. They are starting to rival wired communication from the perspective of meeting consumer needs and desires. This transformation will continue, with first local wireless capabilities meeting most needs and desires to eventually long distance wireless capabilities meeting most consumer needs and desires.

As this technology continues to evolve, look for major shake ups in the telecommunications industry. If users can purchase inexpensive technologies where they no longer need a service to do all of their communication globally, they won’t pay for expensive services.

Profiting From Innovation

Enterprises interested in wishing to participate in or take advantage of any of the above innovations should contact IT Maturity, Inc.

The IT Maturity Method Versus TOGAF!

When looking at the larger context of business and the enterprise, typical Enterprise Architecture models such as TOGAF fall apart. TOGAF takes into account elements of the enterprise that other Enterprise Architecture models don’t. However, the issue arises that these additional elements start invading the space of processes external to the Enterprise Architecture space.

While these additional TOGAF elements overlap processes outside of Enterprise Architecture, they are insufficient to cover the full space of these external processes. So when integrating Enterprise Architecture with external processes there is a sense of puzzle piece overlaps that won’t necessarily fit together.  Governance is an example. TOGAF has a specific step for “Implementation Governance”, but the larger model of governance within the larger IT organization or Enterprise may be being stepped on. While this step arose no doubt due to deficiencies in larger governance models, or lack thereof in the larger organizations, the best answer is not to create a governance model that sits on its own.

The IT Maturity Method has taken a different track. Instead of just looking at Enterprise Architecture as Technology and Business Architecture, Enterprise Architecture methodologies have been expanded to cover the full space of IT. The methodology used was one of creating big picture definitions of the IT space, then adding tracking and measuring, and tuning and advancing mechanisms.  The result is a set of four offices: the Business Enhancement Office (BEO), The Technology Advancement Office (TAO), The Vendor Integration Office (VIO), and the Leadership Improvement Office (LIO).

Intuitively you might be concerned that several of these offices might overlap larger enterprise activities, in particular the Leadership Improvement Office. With the IT Maturity Method we looked into this possibility and actually found that other enterprise process areas actually had the same issue that TOGAF had. They had elements that partially overlapped other elements of the larger enterprise. In order to create a clean picture, Leadership Improvement should be inserted within pretty much every process area. Similarly Technology Advancement can effectively be inserted in a number of other process areas such as Product Development and Manufacturing. Vendor and Partner Integration can also be effectively inserted into a number of process areas such as Sales, Marketing, Purchasing, and Supply Chain.

While many of the activities in the VIO, LIO and BEO traditionally fit outside the role of architects, the big picture and associated analysis that enterprise architects excel at are integral to the success of these other offices. Implementation of the IT Maturity Method means larger roles for Enterprise Architects, IT, and CIO’s within the larger organization.

The IT Maturity Method (ITMM) uses IT to methodically enhance, advance, integrate, and mature businesses. The ITMM quickly evolves IT and the broader enterprise into focusing on how technology can be used to impact and improve business function and further on how IT can be used for the transformation/maturation of organizations.

CIO’s and IT VP’s naturally gain a higher profile within organizations as they are not only delivering technology tools to enable all of their colleague’s organizations, they are also delivering tools to enable the integration and maturation of the larger organization. CIO’s introduce ITMM training to their colleagues, CEO’s, and boards to foster this maturation.

What is the Meaning of Innovation?

“Innovation” is a subcategory of the larger category of “improvement”. In a business environment there are gradations of both 1)  ‘how much improvement occurs’ and 2) ‘what can be improved’. Both of  these gradations need to be understood in order to understand innovation in a business environment.

It is important not to confound these two spectrums. For example, one  classification of innovation  includes: efficiency,  sustaining, and disruptive innovations. However, some of these fit  within the gradation of ‘how much improvement occurs’ while others are  gradations of ‘what can be improved’. Both ‘efficiency innovations’ and ‘sustaining innovations’ are gradations of ‘what can be improved’,  while ‘disruptive innovations’ fits more in the gradation of ‘how much improvement occurs’ (see the third  bullet above)

The breadth of ‘how much improvement occurs’ at a gross level includes:

  • Minor improvements that provide minimal return for an enterprise, insufficient to merit note at the executive level.
  • Major improvements that provide sufficient return to be of note at the executive and board level.
  • Major improvements which can be called big “I” innovations, because they have not been done elsewhere in industry.

There is no reason to use this type of ‘how much improvement’ gradation to be snobby with the term “innovation”. Minor  innovations and innovative implementations of existing industry solutions in new business environments are  sufficiently meritorious to use the term innovation with a little “i”.  The question is more of where  you are using the term innovation. Corporate prospectus would likely be appropriately restricted to a big “I” innovation usage of only unique improvements of executive level merit.

The breadth of ‘what can be improved’ includes:

  • Business Enhancement
  • Technology and Service Advancement
  • Partner and Vendor Integration
  • Leadership Improvement

In all of these categories improvements in quality, cost, speed and feature are all of merit.

With Business Enhancement, businesses look into their processes, sub processes, and cross processes for improvements.

With Technology and Service Advancement, enterprises look to improve the products and services  they provide to the  marketplace, as well as technological innovations within their operating infrastructure and manufacturing environments.

With Partner and Vendor Integration corporations look to enhance their relationships and interactions  in mergers, acquisitions, supply chains, and distribution chains.

With Leadership Improvement organizations look to foster improvement in management, organization,  extent, culture, and vision.

A recent survey of global executives found that 43% had a chief  innovation officer with most them not having a clear strategy. There are actually two issues embedded within this concern of not have a clear innovation strategy. The first issue is one of how can improvements be fostered across the entire breadth of organizations. The second issue is which of these improvements should be elevated to the level of the executive team or a chief innovation/improvement  officer. Processes are now coming on line to address both of these issues methodically.

For example the IT Maturity Method (ITMM) from IT Maturity provides training on how to methodically  use IT to mature organizations in Business Advancement, Technology and Service  Advancement, Vendor Integration, and Leadership Improvement. This includes techniques on how to drive  organizations to work on improvements across the full spectrum of the enterprise. Leadership  Improvement includes techniques to define, track and measure, and tune and advance organizational structures, including those  structures related to improvement and innovation.

As an example of how to drive service innovation, let’s look as the  service model for a newspaper. On the surface one might  conclude that the purpose of newspapers in to provide ‘new’ information to users. However, businesses in general provide only two elements to  their customer base, product and  service. One might think  that ‘information’ is the product, but this would miss the point. The question is in how the product or service is used by customers. From a product perspective the paper from the newspaper might be used to line a bird cage, but that misses the primary point of newspapers.  Newspapers are really used  as a service, for the information provided by a newspaper is used by  customers for either their own entertainment or to solve the problems that they encounter, or both. In this perspective, the newspaper is primarily providing services, not a product that can be used as an implement to do something.

How is the newspaper’s service evolving? Information, the service, is being provided online as well as in print. From a medium  perspective the service is becoming more interactive. Individuals are able to blog in response to news articles. Some magazines have regularly scheduled conferences and webinars to provide more than one way communication. How can the service further evolve? From a medium perspective, blogging can be extended to ad hoc webinars, which include video and sharing of media. This extension could  be attached to both content and advertisements.

From a service improvement of information usage perspective, the questions should be asked on how  to enhance articles with  links, contacts, products, services, and other tools for customers to follow to further address the problems they are trying to solve with the information from the newspaper.

How can newspapers drive these service improvements into your organization? Most of them require IT enhancements. Some also require process changes on what information should be included in  articles.

More importantly how can the search for improvements to service be driven  into organizations? How can newspapers get their entire organization to methodically and continually look for how to  better  entertain and provide better information solution paths for customers? Part of the solution is to  insure that the IT organization is ahead of the curve with regard to IT  innovations, with respect to your organizational processes,  products, and services. The other part of the solution is in the usage  of IT to put tools in front of the larger business team so that the  larger business team methodically and  continually reviews advancements within their individual roles and sub processes. The ITMM provides tools to do this.